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FTTC NBN NCD WILL NOT CONNECT

Shane
Moderator

Hi @Stelios,
 

I've seen that you have been in touch with one of our Engineers and provided assistance.
 

At the moment the case is still under assessment. Rest assured feedback will be provided where is possible.

 

Cheers!

Stelios
Level 2

Hi @Shane,

 

I got a call yesterday from one of your Engineers and they just told me the results that the technician gave them.

I have attached an photo with the speeds that I was getting since the NBN installation and as you can see I had only one day the maximum speed(yellow highlighted).

 

Regards,

Riezl
Moderator

Hi @Stelios, we can see that this issue has been raised to NBN Co. and the case engineer is still waiting for an update.

 

We will make a follow and make sure that an update will be provided as soon as possible.