FTTC service was connected to our property in Coburg VIC on 29/04/19, bundled NBN / VOIP service.
TPG tech support confirmed that landline telephone number from Telstra has been ported over, however our Uniden WDECT N32 phone handset ( Model number WDECT2355+1) won't ring when receiving Incoming calls ( can make outbound calls without issue ). Phone has been plugged into correct port in modem.
Thanks for any help you can offer,
Welcome to the community!
We're able to locate your account using your community details and ran an initial test to your home phone service. No line fault we're found standard incoming call ring should be working.
What troubleshooting have you done so far?
Let us know how it will go.