CANCEL

[SuzJoy68]

HI TPG   

I WANT TO CANCEL MY ACCOUNT WITH YOU TODAY.

I HAVE TRIED TO CALL NUMEROUS TIMES AND HAVE BEEN ON HOLD FOR A TOTAL OF OVER 2 HOURS !!!!

MY ACCOUNT NUMBER IS 4972085

I HAVE BEEN TRYING TO CANCEL THIS SINCE 19TH FEBRUARY SO WILL NOT BE PAYING ANY BILLS SINCE THAT DATE. MY ACCOUNT BALANCE OF $260.01 CAN BE REFUNDED BACK ONTO MY CREDIT CARD TOO.

THANKS 

[David_M]

Hi @SuzJoy68 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @SuzJoy68 

i have forwarded your concern to a billing officer.

Someone should call you back in 24-48hrs.

Regards,

David_M