CANCEL

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Level 1b

HI TPG   

I WANT TO CANCEL MY ACCOUNT WITH YOU TODAY.

I HAVE TRIED TO CALL NUMEROUS TIMES AND HAVE BEEN ON HOLD FOR A TOTAL OF OVER 2 HOURS !!!!

MY ACCOUNT NUMBER IS 4972085

I HAVE BEEN TRYING TO CANCEL THIS SINCE 19TH FEBRUARY SO WILL NOT BE PAYING ANY BILLS SINCE THAT DATE. MY ACCOUNT BALANCE OF $260.01 CAN BE REFUNDED BACK ONTO MY CREDIT CARD TOO.

THANKS 

 

2 REPLIES 2
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Moderator

Hi @SuzJoy68 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @SuzJoy68 

 

i have forwarded your concern to a billing officer.

Someone should call you back in 24-48hrs.

 

Regards,

David_M