FTTN dropouts

Level 3
So now I’ve just had a call on behalf of my engineer. The field technician has been cancelled (not that they knew about the booking until I told him) no one has a clue what’s going on except it was working around 930 on FRIDAY & hasn’t since

Hi @chatswood,


We can see that your service has been restored.


Your assigned engineer was trying to contact you earlier, but you were unreachable.


Please check your service and let us know should you require further assistance.


Kind regards,