Faults

[5738070]

I have only 2 lights active ( apart from power) on my broadband modem. These are the 2.4G snd the 5G lights. Is it likely I have a add faulty modem or is it something else?
Don

[BasilDV]

Hi @5738070

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

The modem/router also shows that it's been stable for more than 4 weeks now.

Are you experiencing issues with the service? Are you able to send a screenshot of the light status?

BasilDV