Get online support
been having intermitant connection issues over past couple of months and read something suggesting checking if firmwear upgrade needed. How can I do this? Kevin
Hi @greene,
We'd like to check the status of your connection. Let us have your Customer ID or username via private message so we can assist you accordingly.
Also, you can provide us with the following information so we can check if your equipment has the latest firmware:
Product type:
Device ID:
Serial number:
Hardware version:
Software version:
Regards,
Ahra_G