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Force to Pay 184$ for Non-Return Modem

narinyuth
Level 2

Hi, 
Does anyone get scammed to pay 184$ for a modem when they booked five times but nobody comes and picks it up?

Keep rescheduling and bam... today I got an email haven't returned the TPG modem in 21 days period. 

2 REPLIES 2
BasilDV
Moderator

Hi @narinyuth

 

We'd like to have a better understanding of the situation and see what we can do to rectify this.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV

narinyuth
Level 2

It's 5:35pm

still no one call