Thanks for the reply.
The issues are occurring on both desktop and Wi-Fi.
The modems I've tested are:
Both the modems have updated firmware.
Note: this only occurred at the beginning of the week, prior to this the D-Link modem was working fine.
Thanks sending me your details, @BkWhat.
Initial test results showed a possible line fault causing internet to drop-out. I would like to arrange a call from one of our Technicians for further test and handling.
Kindly, PM me your best contact number and preferred time today.
Hi @BkWhat, thank you for taking the time to troubleshoot.
We've checked the status of your connection and the service appears to be up and running for more than a day now.
We'll see how it goes and if the issue persists, feel free to drop us a message.