TPG Community

Get online support

Frequent internet dropouts

Level 1

Hi Team,

 

We have been observing that internet is frequently dropping out since yesterday.

 

Customer#: xxxxxx

Address: xxxx, Glenhuntly, 3163

 

It's causing great inconvenience. Could you please have a look at the issue on priority as i work from home?

 

Thanks

Nammaiah I

Mob:+61-4xxxxxxxx

1 REPLY 1
Highlighted
Moderator

Hi @nammaiah,

 

Welcome to TPG Community!

 

We have edited your post for security purposes, as it contains your personal/account details.

 

As per checking, the issue has been escalated to our Engineering Team and they have raised it to NBN Co.

 

We'll have the case engineer contact you before 2:30pm VIC today to discuss the status of the case.

 

Should you have a preferred contact number and time, please send it via PM.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community