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Frequent internet dropouts

Level 1

Hi Team,


We have been observing that internet is frequently dropping out since yesterday.


Customer#: xxxxxx

Address: xxxx, Glenhuntly, 3163


It's causing great inconvenience. Could you please have a look at the issue on priority as i work from home?



Nammaiah I



Hi @nammaiah,


Welcome to TPG Community!


We have edited your post for security purposes, as it contains your personal/account details.


As per checking, the issue has been escalated to our Engineering Team and they have raised it to NBN Co.


We'll have the case engineer contact you before 2:30pm VIC today to discuss the status of the case.


Should you have a preferred contact number and time, please send it via PM.


To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community