Getting Started

michaela81
Level 2
Hi, plugged it all in and ready to go. No internet light. Been 30 min. What do I do?
2 REPLIES 2
michaela81
Level 2

Waited 1hr last night on the phone then was cut off saying we can't help you.  What?  Parents are over 80 and no home phone.  Need help.

peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter