HCF Internet Not Working for 5 DAY. Internet status keep dropping out.

[WCHUA]

Hi TPG Support,

My chat was closed without support after 1 hour of wait so posting this on Community.

My HCF internet haven't worked for 5 days.

Internet Status is Disconnected per the modem..

It connects and drops out almost immediately. It sometimes works for a brief period at 4 AM in the morning.

I've powered off both the modem and the black box for a minute before turning back on.

Same issue.

Where do we go from here?

Thanks.

[WCHUA]

There was a NBN Scheduled Maintenance soon a few days after my post and internet is working again.