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Hi TPG Support,
My chat was closed without support after 1 hour of wait so posting this on Community.
My HCF internet haven't worked for 5 days.
Internet Status is Disconnected per the modem..
It connects and drops out almost immediately. It sometimes works for a brief period at 4 AM in the morning.
I've powered off both the modem and the black box for a minute before turning back on.
Same issue.
Where do we go from here?
Thanks.
There was a NBN Scheduled Maintenance soon a few days after my post and internet is working again.