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HFC - External Network Shortfall

Level 1b

So we have been told we can finnaly get NBN (HFC) after 2 /3 years of very slow ADSL2.

We had the install on 18th April, but the installion guy says he is getting no signal.

So it's all conected and waiting for the signal.

So we waited, as it was the easter break.

So today 29th April, still no NBN.

But NBN continues to istall services in my street, even thought it's not working.

I have heard nothing from TPG since 23rd April, saying you will assign a Case manager.

I need to know when NBN will address this issue?

 

Thanks.

 

2 REPLIES 2
Level 1b

All fixed and working.

 

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Moderator

Great! Feel free to message us should there be any issues. Cheers!