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Welcome to TPG Community,
You can private message to me your customer ID, username, service address and mobile number so i can check status here.
regards
JayeshP9
Can you tell me what was reported for it ? becasue i haven't seen anything here based on that number.
Regards
JayeshP9.
Hi user80cor,
Now I am able to see that ticket it is Open - Customer for Callback status so you will receive call from TPG Engineer, based on my current test service is connected for more than 44 hours without any dropouts.
Have you experiance any recent dropout?
Regards
JayeshP9.
Hi user80cor,
There is already callback request for that ticket so when you receive call that time just let Engineer know as well so he can check as well.
Regards
Jayeshp9.