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HG659 hardware ver B please provide firmware V100R001C216B113

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Level 1b

My modem is also out of date. Please fix ASAP. 

Level 1b

Hi,

I'd also like this upgrade

currently on V100R001C216B112

I can see no way to update to WST and it may be causing some issues.

Level 1b

Wow, fast response.

I can see it applied now.

Thanks!

Moderator

Good day @anglicandm,
 
Welcome to TPG Community!
 
We've requested for your modem's firmware to be updated to the latest version and can confirm that this has been completed. Glad you were able to check it on your end as well. 

 

Thanks for giving us the opportunity to assist you and please feel free to message us if you need assistance.

 

Kind regards,

Level 2

Hi mate, 

 

can you pls send me the V100R001C216B113?

 

my moden is V100R001C216B111 and it is offline occationaly.

 

I hope can resolve it by update its firmware

 

Moderator

Hi @dengqingren

 

Welcome to the Community! 

 

I've managed to locate your account and have sent a request to our Technical Team to update your modem to the latest version. 

 

We'll be in touch as soon as we hear from their team. 

 

 

Regards,

Ahra_G

Level 1b
Hi, Can you update mine too.
Moderator

Hi @stanchev1975

 

Welcome to the Community!

 

We have raised the request to upgrade your modem's firmware version. We'll notify you through this thread once the upgrade is completed.

 

Regards,

Moderator

Hi @stanchev1975,

 

Your modem's firmware has been updated.

 

Let me know if you still need assistance.

 

Cheers!

Moderator

Hi @dengqingren

 

Just in case we missed it, your equipment's firmware has already been updated. 

 

Should you require any assistance, please don't hesitate to let us know. 

 

Cheers!