Help Relocating

[pkhlau]

Hi,

I've been trying to organise a relocation from Melbourne to Perth for the past 14 days. I currently have NBN at my old place in Melbourne but the new home in Perth only has ADSL 2+. I have sent numerous emails, tried the online "chat" and I still can't speak to the right person to organise a relocation of servivce. The website to order the relocation DOES NOT WORK.

Please help.

[RajenS]

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@pkhlau wrote:

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards

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[RajenS]

Hi 

looking at your account now 

Thanks 

Rajen 

[RajenS]

Hi pkhlau,

I am Sorry about the error on the online webform.  A customer service team member will call you to assist the relocation ASAP.

please check your pm for ticket number

Thanks 

Rajen