Help Relocating

Level 1c

Hi,

 

I've been trying to organise a relocation from Melbourne to Perth for the past 14 days. I currently have NBN at my old place in Melbourne but the new home in Perth only has ADSL 2+. I have sent numerous emails, tried the online "chat" and I still can't speak to the right person to organise a relocation of servivce. The website to order the relocation DOES NOT WORK.

 

Please help.

 

 

3 REPLIES 3
Moderator

@pkhlau wrote:

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards


 

Moderator

Hi 

looking at your account now 

Thanks 

Rajen 

Moderator
Hi pkhlau,
I am Sorry about the error on the online webform.  A customer service team member will call you to assist the relocation ASAP.
please check your pm for ticket number
Thanks 
Rajen