Help please with the TPG NBN

[indah]

what is happening with TPG NBN ??? almost an hour I can/t watch a decent movie online. E. and don't even start with the tehnical support .... I am calling them for almost an hour and no one pick up the phone. 

[Riezl]

Hi @indah,

We're sorry to know that you're having issues with the service and we'd like to help get to the bottom of this, @indah.

We have located an account using your community details, but we'd like to make sure that we got the right one.

Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call for troubleshooting.

To send a PM, please refer to this link: How do I private message (PM) in the community