TPG Community

Get online support

Internet connection nbn

Level 1a
Hi, I'm in Forest Hill Vic and have no internet connection (nbn). Tried ringing but TPF are closed. I need to work, any suggestions please ?

Hi @sandy059, as per checking, your service was affected by a network fault identified by NBN Co. on January 18, which they were able to resolve yesterday by replacing some network hardware.


We have checked the status of your connection and it shows up and running for more than 13 hours now. If you're still having issues connecting to the internet, please let us know so we can investigate further.


We apologise for the inconvenience.