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Hi @nicko1979,
I've managed to locate your account using your Community details and it appears that there is an unplanned outage in your area.
A third-party network technician has arrived on-site, and requested further assistance from an internal Fibre team. No ETR provided as of yet.
You may also check this information via the NBN Outage page: https://www.nbnco.com.au/support/network-status
We apologise for the inconvenience.
Regards,
Ahra_G
Hi @nicko1979,
I've managed to locate your account using your Community details and it appears that there is an unplanned outage in your area.
A third-party network technician has arrived on-site, and requested further assistance from an internal Fibre team. No ETR provided as of yet.
You may also check this information via the NBN Outage page: https://www.nbnco.com.au/support/network-status
We apologise for the inconvenience.
Regards,
Ahra_G