Hey

SYNYSTERGATES96
Level 2
Hey I am not happy about my connection speed and the frequent dropouts I am experiencing I have complained multiple times and nothing has happened if this goes further I will be taking this up with the telecommunications ombudsmen.
1 REPLY 1
BasilDV
Moderator

Hi @SYNYSTERGATES96,

 

Welcome to TPG Community!

 

We would like to help you reach the best possible resolution without you having to approach the independent umpire, escalating internally may also result in a much quicker resolution timeframe.

 

Please shoot me a PM with your TPG username or customer ID number.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV