Hi guys any clues on getting the tech guys to action ticket#12754805 ?

[refuse325636]

Hi Guys  Thanks for informing me that NBNco failed to show up for their appointment yesterday. ticket#12754805

I am anxious about restoring my internet (last speed test 00.9 mbps)

Could you tell NBNco that no appointment is needed.  As im a single dad ,home almost 24/7

and that they could come as soon as a technician is avaiable.

Kind regards 

[BasilDV]

Hi @refuse325636

We've edited your post as it contains your account details.

Please avoid posting any information on a public thread as it may compromise your security.

We'll chase this case with our Engineers and someone will be in touch with you for further discussion.

BasilDV

[refuse325636]

OK Thanks very much I'm awaiting contact

[Shane]

Hi @refuse325636,

We note that you have been in contact with one of our Engineers earlier today and provided an update. The issue has been coordinated with NBNCo and awaiting feedback. Expect new updates via SMS or Phone call as soon as it becomes available.

Regards,

OK Thanks very much I'm awaiting contact