I have been ahving for the past 5 days high lag spikes where my ping jumps to 300 every 30 seconds. Ive called TPG about this and they have made me run tests which i sent abck 3 days ago and yet havent gotten a response. (most likely because everything is ok on their end)
Ping statistics for 18.104.22.168:
Packets: Sent = 1000, Received = 1000, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 1131ms, Average = 23ms
Hi @legaless . I assume you are doing these tests on your computer? Is it using ethernet or wifi?
For the test, you need to make sure your computer is the only device doing anything. For the router test, you can disconnect the NBN box.
If ethernet, the response times to 192.168.1.1 should be 1 ms. This is preferred method.
If by wifi, the response times will be a bit erratic. Do the test up close to router.
If you run the ping 1000 times (-n 1000), that is long enough to see what happens every 30 seconds.
im using wifi and when the tests were done the computer was the only device running. Ive called tpg countless times now and they have only said there is no issue on their side so theres nothing they can do. I assuming by these tests bein ran on multiple devices as well that its a hardware issue within the modern or damaged cables as this is only a recent devlopment in the past 5 days.