High ping on sea games server

[Sam121]

I am having a very high ping around 300+ ms while playing games on sea servers. It used to be fine before with 100ms max. But now suddenly its very high. will this get fixed or do i have to get a new isp

[junhong0806]

same issue for me, its been like few weeks and they havent fixed it.

[Shane]

Hi @Sam121 ,

Send us your details via PM together with the latest tracert and ping test so we can raise this to our Engineering Team for investigation to fix this ASAP.

How to send a PM?

Regards,

High ping on sea games server

I am having a very high ping around 300+ ms while playing games on sea servers. It used to be fine before with 100ms max. But now suddenly its very high. will this get fixed or do i have to get a new isp

[Shane]

Hi @junhong0806 ,

Let us help fix this. Run a tracert and ping test and send us the result via PM including your account details so we can coordinate this with our Engineering Team.

How to send a PM? 

Regards,

same issue for me, its been like few weeks and they havent fixed it.

[akilaparakrama]

Same for me 300+ ping and packet loss, I have been going back and forth with TPG for weeks. I'm currently using the hotspot on my mobile to play

[BasilDV]

Hi @akilaparakrama 

We'd like to have a better understanding of the situation and see what we can do to resolve this.

Kindly send us a private message with your account details.

BasilDV