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How long should it take for my speeds to increase when I upgrade my plan?
For a Plan Change, it should take effect within 24-48hrs once the provisioning has been completed and if there are no issues encountered.
We'd like to ensure and check if your plan change is on the right track.
Let us have your Customer ID or username via private message in order for us to assist you further.
Here is a link on how to send a PM. How do I private message (PM) in the community