Home Wireless Broadband down

[Thistle]

My home wireless broadband is down. Is there an issue in the Wilston Queensland area?

[Riezl]

Hi @Thistle ,

You may check out the Community articles below to learn more about the Home Wireless Broadband:

• How to Set Up Your Home Wireless Broadband modem 
• All About TPG Home Wireless Broadband 

If the issue persists, let us have your TPG Customer ID or username via private message so we can assist you further. 

To send a PM, please refer to this link: How do I private message (PM) in the community

[Thistle]

Hi Riezl

I have called TPG support phone number and they went through troubleshooting which finished up having to reset the router. All works now.

[Angeli]

Hi @Thistle, 

Thanks for letting us know that your issue has been resolved. Do not hesitate to reach out to us again should require an assistance in the future. Stay safe! 

Regards, 

Angeli