Forwarding email address being rejected

[bgfnom]

My wife has a slave email account attached to mine and when she tries to forward any email to another address it is not going and a message is given saying address is being rejected by the server. However is you send an original email it sends.

[bgfnom]

She now can’t send any emails to an external address and not a Tpg address.

[Shane]

Hi @bgfnom,

Thanks for raising this to us, here is an article that you may find helpful. This will guide you a basic troubleshooting on how to fix this issue. 

Cannot Send Email Rejected by the Server/Banned from using SMTP

Let us know how it will go.

Cheers!

My wife has a slave email account attached to mine and when she tries to forward any email to another address it is not going and a message is given saying address is being rejected by the server. However is you send an original email it sends.

[david64]

Hi @bgfnom . Is there an error number with the error message?