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About bgfnom

since ‎23-03-2021
‎05-10-2023
bgfnom
Level 2

Can’t send emails

by Level 2 in Broadband Internet
‎19-06-2022 01:37 PM
‎19-06-2022 01:37 PM
I am in Japan and I can’t send emails? I have contacted TPG for the last three days with no help. I am getting the error message attached below ... View more

Re: Emails failing to send

by Level 2 in Broadband Internet
‎24-04-2022 06:28 AM
‎24-04-2022 06:28 AM
I’m not getting any response either by phone or twitter can we escalate this please? ... View more

Re: Emails failing to send

by Level 2 in Broadband Internet
‎23-04-2022 03:49 PM
‎23-04-2022 03:49 PM
I have sent a screen shot of the error message i received on my laptop and on my mobile devices It says sender is not valid screen shot also attached.   "Cannot send message using the server xxxxx@tpg.com.au The sender address bgfnom@tpg.com.au was rejected by the server mail.tpg.com.au. The server response was: [TPG-A02] Authentication denied. User bgfnom@tpg.com.au is banned from using SMTP AUTH due to previous abuse Select a different outgoing mail server from the list below or click Try Later to leave the message in yöur Outbox until it can be sent. Sending from:  xxxxx@tpg.com.au  xxxxx@tpg.com.au Edit SMTP Server List Gmail Connection Doctor sleworldwide.com.au tpg.com.au ? Edit Message Try Later Try With Selected Server   I have changed passwords but still not working. ... View more

Emails failing to send

by Level 2 in Broadband Internet
‎23-04-2022 06:23 AM
‎23-04-2022 06:23 AM
When I try to send or forward emails I receive a message “the sender address was invalid” it’s happening on all devices but the post office on the website works ... View more

Email down

by Level 2 in Broadband Internet
‎28-03-2022 08:00 PM
‎28-03-2022 08:00 PM
My wife's and my email went down about 2 hrs ago but strangely my daughters didn't? Same internet and i am getting these messages after being told the incoming mail server is not responding? My post box on the tpg site is working?   ... View more

Re: Forwarding email address being rejected

by Level 2 in Broadband Internet
‎03-09-2021 08:22 PM
‎03-09-2021 08:22 PM
She now can’t send any emails to an external address and not a Tpg address. ... View more

Forwarding email address being rejected

by Level 2 in Broadband Internet
‎03-09-2021 08:17 PM
‎03-09-2021 08:17 PM
My wife has a slave email account attached to mine and when she tries to forward any email to another address it is not going and a message is given saying address is being rejected by the server. However is you send an original email it sends. ... View more

Re: Outgoing emails not sending from iPhone

by Level 2 in TPG Community Feedback
‎23-03-2021 09:38 AM
‎23-03-2021 09:38 AM
I also am getting this massage when trying to send emails from Iphone "the sender address was invalid" ... View more
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