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Forwarding email address being rejected

bgfnom
Level 2
My wife has a slave email account attached to mine and when she tries to forward any email to another address it is not going and a message is given saying address is being rejected by the server. However is you send an original email it sends.
3 REPLIES 3
bgfnom
Level 2
She now can’t send any emails to an external address and not a Tpg address.
Anonymous
Not applicable

Hi @bgfnom,

 

Thanks for raising this to us, here is an article that you may find helpful. This will guide you a basic troubleshooting on how to fix this issue. 

 

Cannot Send Email Rejected by the Server/Banned from using SMTP

 

Let us know how it will go.

 

Cheers!

 

 

My wife has a slave email account attached to mine and when she tries to forward any email to another address it is not going and a message is given saying address is being rejected by the server. However is you send an original email it sends.
david64
Master

Hi @bgfnom . Is there an error number with the error message?