So, I’m sitting here with a modem that hasn’t connected to the internet in more than 24h. Just sits there, DSL light blinking.
And chatbot Lester asks how it could help, without even bothering to read my message in the first place which clearly stated the problem. Sucks to be a two-line Perl script, huh Lester?
What a customer service experience 🤦🏻♂️Oh wait, what service? The broken software and mobile-hating website sure can’t be called service. No email address, not phone number (but a fax number, hello from the 1980s).