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Recently my area has been continuously raining, I often go to the internet, but today the internet is slower than the previous days. So did the rains affect the speed of the internet? And how can i check internet speed?
Thank you for reaching out to us and we sincerely apologise for the speed issue encountered with your service. Kindly provide us with your Customer ID or service address via PM, so we can pull up your account and assist you accordingly. Thank you!
In the meantime you may also like to check the following community links we've created which may help fix or improve issues regarding speed;
Easy Steps to Improve Wi-Fi Connection In Your Home: https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...
Wireless Channel on your modem - what is it and why should I change it? : https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...
Troubleshooting a Slow Internet Connection: https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...
Let us know how it goes. Thank you.
