Welcome to the Community!
It's very unfortunate that you have decided to discontinue your service with us. Let me organize a call from our Escalations Team to assist you with your request.
Can you send me a PM with your best contact number and preferred time for a call?
How to PM? Click here.
Our records show that our Escalations Team was able to talk to someone yesterday, albeit not an authorized user or account holder.
Send me a PM as to your preferred callback time today so we can forward it over.