TPG Community

Get online support

How do I check what NBN plan I am currently on?

aussietones
Level 2

Hi All,

 

Firstly apologies if this is a sticky somewhere but I didn't manage to find the answer.

 

I'm on a NBN plan however when I log into My Account (https://www.tpg.com.au/myaccount) I can't find in the options where I can find what my existing plan is.  Can someone kindly point me to where I can view this information?

 

Thanks!

3 REPLIES 3
BasilDV
Moderator

Hi @aussietones 

 

You may check it on your invoice or Account information.

 

If you still can't see it, please send us a private message with your account details.

 

BasilDV

aussietones
Level 2

Thanks BasilDV, I can see it's the NBN FTTC SL Bundle Fast plan.  However which download/upload speed is this plan on?

 

Thanks!

BasilDV
Moderator

If you can't see the information on the invoice or account info, please send us a private message with your account details for us to check.

 

How do I private message (PM) in the community

 

BasilDV