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How do i cancel my Internet service?

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Level 1b

Hello 

I would like to cancel my internet account with TPG

 

Can you please let me know how this could be done?

3 REPLIES 3
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Moderator

Hi @ColinCarnegie1 ,

 

We're sad to know that you're considering to cancel the service with us. We'll arrange one of our Account Specialists to contact and to discuss the details, please send us your account details (Username/Customer ID together with the addrress on file) also include your best contact number and preferred time.

 

For reference: How do I private message (PM) in the community 

 

Regards,

 

 

 

Regards,

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Level 1b

I would like to know the process for cancelling the service only please, can you provide this to me ?

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Moderator

Hi @ColinCarnegie1, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and address your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community