How many times would you expect to have technicians to not turn up to appointments before you change suppliers?

[Clint]

We have taken 2 separate days of work for appointments with technicians, only to have them not turn up and with no communication. We’ve had to contact TPG both times to ask why? Is this what we should expect each time we have a problem?

[HazyCloudVet]

Lol, me too. I take half day off for the scheduled appointment and the technician did not turn up. Wasted halfday of my precious annual leave….

[Anonymous]

Hi @Clint, 

I'll be happy to take a look on your case and have it coordinated with the relevant team. Can you please PM your TPG account details?

How do I private message (PM) in the community

Regards, 

Angeli

[Anonymous]

Hi @HazyCloudVet, 

I have replied to your other community post. 

Regards, 

Angeli