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Name001
Level 2

Hi. We've been trying to get support to help fix broadband dropouts we've been experiencing but am unable to get any support. I rang a number again several times today but kept getting passed to another department where I had to keep giving the same info and providing yet another SMS code before eventually getting someone with such a bad line they said they'd ring me back but didn't. Is anyone able to provide me with a number I can call (once) to connect to someone who can fix the problem PLEASE or does TPG no longer offer any customer support?

 

1 REPLY 1
Riezl
Moderator

Hi @Name001 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community