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How to terminate my TPG ?

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Level 1a

Hi everyone,

I am leaving Australia in 1 week and want to terminate my TPG. 

When I click on "change my plan" or "moving home", it says that "the online change of plan facility is currently not available for FTTB Bundle customers.". 

 

What I should do ?

Call them ? 

 

Thanks is advance Smiley Happy 

1 REPLY 1
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Moderator

Hi @evafavre,

 

Welcome to community!

 

I am sorry to know that you're considering to close your account with us. I was able to locate your account using your community details and seen that you have been in contact with one of our Account Specialists. I sent you a Private Message about your request. Let me know should you require further assistance.

 

Cheers!