Huawei Modem 5Ghz wifi stopped working

[zengnan119]

Hi My Huawei Modem 5Ghz wifi has stopped working for months. I have reset up to the factory mode, turned it on and off, tried all my devices. It still doesn't work. All my devices can't even identify 5Ghz wifi any more. It simply disappeared. Can you pls help? Thanks!

[Ahra_G]

Hi @zengnan119 

I would recommend checking out these articles for reference: 

Wireless Channel on your modem 

NBN Modem Guides 

If the issue persists, please let us know of your most convenient time to receive a call so we can have a member of our Technical team to contact you for assistance.


Regards,

Ahra_G