I can’t connect with my new Tpg service

[Candik]

Hi I have a new modem ✅
New nbn box✅
Hours and hours of phone calls to tpg ✅
Still can’t connect
Can’t WORK can’t earn $$$

[Anonymous]

Hi @Candik, 

We can check your service status and we kindly ask you to send us a private message with your TPG customer ID/username. Here's how: How do I private message (PM) in the community
 

[Candik]

Hi please find out what is wrong with my service I have made 11 calls to 11 different staff at tpg and I’m still bot connected. I have just lodged a complaint

[Candik]

I can’t find my inbox to see your second reply

[Anonymous]

Hi @Candik, 

Please do send a private message with your TPG account details, so we can get the help you need for your service. 

[Candik]

I did and no response from you