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I changed my internet plan from NBN to 5G broad band. Shoud I call to TPG customer service to cancle my old plan?

allent73
Level 2

I changed my internet plan from NBN to 5G broad band. Shoud I call to TPG customer service to cancle my old plan?

1 REPLY 1
Angeli
Moderator

Hi ,

 

Seems like you are enjoying your new 5G Home Wireless connection. The NBN service will be automatically cancelled after the 7-day trial period and your old account will be converted to an email only service, so you can still access your TPG email service (POP3).

 

Let me know if you need further help.

 

Regards,

Angeli