Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
I will reply ASAP on receipt of the above.
My TPG app for IOS and Android - https://www.tpg.com.au/download
I can see your service is actually connected and working now for the last 5 days.
Connected at: 2020-05-26 19:43:45 Connected for: 5d 14h 42m
If this is not the case please advise.