Had nbn installed a month ago all good until this afternoon. All of sudden no internet connection.tried switched off/on the power of the modem didn’t work. Downloaded the my TPG app and test the connection it says all online but when I tried testing the speed it says no internet connection detected. Tried to call the support line and was onhold for over a hour so gave up. Tried online chat and couldn’t get though... the entire afternoon I had.l no internet and couldn’t work. Can someone look into this for me? TPG user name:jenniferlmj
Hello jenniferimj, Thank you for being a part of the TPG Community. For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information: Username Full Name Full Address D.O.B. I will reply ASAP on receipt of the above. Regards PeterW My TPG app for IOS and Android - https://www.tpg.com.au/download
