I need support help

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kt190190
Level 2
Follow the instructions and all the step,can’t get my internet anyway.
1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @kt190190 

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been in touch with our NBN service delivery team. They've requested for an NBN technician to visit your premises and check your service as it is not communicating to the server.

The appointment has been booked and updates will be given as soon as it becomes available.

 

BasilDV

View solution in original post

1 REPLY 1
BasilDV
Moderator

Hi @kt190190 

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been in touch with our NBN service delivery team. They've requested for an NBN technician to visit your premises and check your service as it is not communicating to the server.

The appointment has been booked and updates will be given as soon as it becomes available.

 

BasilDV

View solution in original post