Yesterday, I posted a thread on here about my internet connection dropping out constantly and the connection lasting seconds/minutes and it is still happening. I have been extremely patient considering its been going on for a week now. If this is not solved today, I have no other option but to change providers. Using my phone to use the internet on my computer is costing me money which is completely unfair considering we pay $110 a month for this service.
I have done a traceroute and pathping using Command Prompt to help somewhat. I need answers.
Traceroute
Tracing route to 103.4.115.248 over a maximum of 30 hops
1 1 ms 1 ms 1 ms DSL-AC68U-6718 [192.168.1.1]
2 435 ms 12 ms 12 ms syd-gls-har-lns1.tpgi.com.au [10.20.22.186]
3 439 ms 15 ms 15 ms syd-gls-har-int1-hu0-3-0-3.tpgi.com.au [203.221.3.67]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Pathping
Tracing route to 103.4.115.248 over a maximum of 30 hops
0 AmyPC [192.168.1.53]
1 DSL-AC68U-6718 [192.168.1.1]
2 syd-gls-har-lns1.tpgi.com.au [10.20.22.186]
3 syd-gls-har-int1-hu0-3-0-3.tpgi.com.au [203.221.3.67]
4 * * *
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AmyPC [192.168.1.53]
0/ 100 = 0% |
1 88ms 0/ 100 = 0% 0/ 100 = 0% DSL-AC68U-6718 [192.168.1.1]
1/ 100 = 1% |
2 93ms 1/ 100 = 1% 0/ 100 = 0% syd-gls-har-lns1.tpgi.com.au [10.20.22.186]
0/ 100 = 0% |
3 119ms 1/ 100 = 1% 0/ 100 = 0% syd-gls-har-int1-hu0-3-0-3.tpgi.com.au [203.221.3.67]
Trace complete.
