I want to cancel my internet

[David_M]

Hi @Kylie39 

I can not find your account details with the info you have provided.

I need your email address linked to your account, customer ID, service address, Username, mobile phone number on your account. Any 2 of these will do.

You can private message me details, i have already PMd you.

Or you can post on here but others can see that info.

regards,

David_M

[David_M]

Hi @Han1 

I will send you a PM.

regards,

David_M

[Kylie39]

David_M I do not know what a pm is or where to find it. If you could explain where to find it I will answer it straight away. I tried replying to the ails I received through tpg community but it was always rejected saying its not a secure site. I am sorry but I am not the best at this stuff.

[David_M]

Hi @Kylie39 

I need to send you an email linked to your TPG account that will start the cancellation process.

I cant find your account with the details you registered on this forum with.

You need to provide me with a CUSTOMER ID NUMBER, USERNAME, MOBILE NUMBER, SERVICE ADDRESS - any 2x of these will do - so i can action your request.

A PM is a private message. Click on my name and send message. Or, post on here as normal but that info can be seen be everybody.

https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/td-p/4093

Thanks,