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Inconsistent NBN download speeds

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Level 1c

Hi there, I've just upgraded my NBN plan to NBN FTTN 50. Just tested using TPG speed test online page shared by Manuel. 

 

Here's what I've observed, the speed varies from 39Mbps to as low as 14.2 Mbps. Can you please let me know why it is so inconsistent? Can you please advise? 

 

Thanks.

2 REPLIES 2
Moderator

Hi @herbaliser ,

 

Thanks for raising this to us. We ran an initial test to the service it shows connected for 10h 14m with a passing speed on the line. Please confirm what device(s) is affected with the issue also post a screen shot of the speed test result on this thread for reference and testing purposes.

 

Cheers!

Moderator

Hi @herbaliser ,

 

We've seen that you have been in contact with one of our Technicians and performed initial test with your connection. At the moment your connection is being monitored by our Team and you will be contacted again later this afternoon.

 

Let us know should you require further assistance.

 

Cheers!