Increased latency

[drravi1110]

My plan ID: xxxxxx

My latency has increased while using VPN since last 3 days, also getting extremely slow sppeds. Previously it was about 160 ms and now it is about 525-550 ms.

I use VPN for streaming videos and gaming.

I have faced similar issues in past.

I am not using any commercial VPN provider, I have my own VPS and VPN (OpenVPN & Wireguard) server configured on it

I have done a traceroute, have a look, also check the attachment

ravishankartiwari@MacBook-Pro ~ % traceroute 121.242.207.84 
traceroute to 121.242.207.84 (121.242.207.84), 64 hops max, 52 byte packets 
1 mail.prasaetenders.com (121.242.207.84) 491.825 ms !Z 415.012 ms !Z 632.549 ms !Z 
ravishankartiwari@MacBook-Pro ~ % traceroute 121.242.207.84 
traceroute to 121.242.207.84 (121.242.207.84), 64 hops max, 52 byte packets 
1 192.168.0.1 (192.168.0.1) 1.702 ms 1.246 ms 1.038 ms 
2 192.168.1.1 (192.168.1.1) 2.331 ms 2.221 ms 1.933 ms 
3 10.20.22.137 (10.20.22.137) 12.935 ms 13.622 ms 10.720 ms 
4 27-32-160-130.static.tpgi.com.au (27.32.160.130) 9.866 ms 12.979 ms 10.953 ms 
5 syd-gls-har-crt2-be-10.tpgi.com.au (202.7.173.17) 58.229 ms 26.710 ms 106.613 ms 
6 syd-gls-har-int1-hu0-3-0-3.tpgi.com.au (203.221.3.67) 26.183 ms 29.834 ms 
syd-gls-har-int1-he0-3-0-2.tpgi.com.au (203.221.3.3) 28.379 ms 
7 lax-b22-link.ip.twelve99.net (213.248.95.232) 172.275 ms 261.044 ms 173.343 ms 
8 tata-ic-333371.ip.twelve99-cust.net (80.239.128.215) 220.075 ms 342.667 ms 169.432 ms 
9 66.110.59.130 (66.110.59.130) 551.508 ms 408.495 ms 555.382 ms 
10 * * * 
11 * * * 
12 115.114.69.2.static-delhi.vsnl.net.in (115.114.69.2) 407.286 ms 523.949 ms 411.087 ms 
13 49-50-82-190.noida.datacenter.terapeer.com (49.50.82.190) 410.733 ms 428.358 ms 612.308 ms 
14 49-50-82-217.noida.datacenter.terapeer.com (49.50.82.217) 412.795 ms 989.358 ms 423.044 ms 
15 mail.prasaetenders.com (121.242.207.84) 486.857 ms !Z 416.083 ms !Z 413.679 ms !Z

[Shane]

Hi @drravi1110 

Let us help identify the caused of this latency issue. Could you also post the ping test and tracert without using the VPN? 

Send us your details to proceed with initial tests.

How to send a PM? 

Regards,

[drravi1110]

Can't ping my server, have traceroute without vpn, can't understand why packets are travelling to Belgium ?

RAVISHANKARs-Mac-mini:~ ravishankartiwari$ traceroute 121.242.207.84

traceroute to 121.242.207.84 (121.242.207.84), 64 hops max, 52 byte packets

1  192.168.15.1 (192.168.15.1)  1.157 ms  0.701 ms  0.676 ms

2  192.168.1.1 (192.168.1.1)  1.816 ms  1.770 ms  1.571 ms

3  10.20.22.137 (10.20.22.137)  9.300 ms  12.879 ms  9.747 ms

4  27-32-160-130.static.tpgi.com.au (27.32.160.130)  10.143 ms  14.197 ms  9.593 ms

5  syd-gls-har-crt2-be-10.tpgi.com.au (202.7.173.17)  22.035 ms  25.026 ms  20.910 ms

6  syd-gls-har-int1-hu0-3-0-3.tpgi.com.au (203.221.3.67)  21.581 ms  26.872 ms  25.277 ms

7  lax-b22-link.ip.twelve99.net (213.248.95.232)  168.324 ms  170.534 ms  166.704 ms

8  tata-ic-333371.ip.twelve99-cust.net (80.239.128.215)  167.739 ms  167.312 ms  172.935 ms

9  66.110.59.130 (66.110.59.130)  384.211 ms  377.903 ms *

10  * * *

11  * * *

12  115.114.69.2.static-delhi.vsnl.net.in (115.114.69.2)  414.127 ms  408.447 ms  417.736 ms

13  49-50-82-190.noida.datacenter.terapeer.com (49.50.82.190)  408.563 ms  409.112 ms  407.502 ms

14  49-50-82-217.noida.datacenter.terapeer.com (49.50.82.217)  434.016 ms  432.865 ms  416.159 ms

15  mail.prasaetenders.com (121.242.207.84)  410.037 ms !Z  412.850 ms !Z  411.252 ms !Z

[Shane]

Hi @drravi1110 ,

Thanks. Could you send us your details so we can coordinate this with our Engineering Team?

How to send a PM?

Regards,