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Unable to change the current NBN plan

niteshtak
Level 2

Unfortunately there was an unexpected error when submitting your registration.
We apologise for the inconvenience caused.
Please contact TPG Customer Service on 13 14 23 for further assistance.
When contacting TPG, please quote this error code: < ESmiley TonguelanRules:EquipmentOptionNotAllowed ESmiley TonguelanRules:ChangeNotAllowed >

 

Could you please enable the $74.99 50mbps plan on my account.

username - *******

1 REPLY 1
Angeli
Moderator

Hi, 

 

We'll be arranging a callback with our Change Team to assist you on lodging your order. Send us a PM with your TPG customer ID or username and we'll take it from there. 


How do I private message (PM) in the community

 

Regards, 

Angeli