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Installation has been withdrawed

yongxing0806
Level 2
I applied a new service and waiting the previous owner to cancel their service and the cancellation is not decided. But now I receive a message from your NBN installation team says that my installation has been withdrawed. Could you please help me check what's wrong with this? Thank you.
Best regards,
Patrick
1 REPLY 1
kate_
Moderator

Hey Patrick, we want to make sure your installation goes through ASAP. We'll continue to chat with you over PMs to get this sorted.