Installation

Level 1
Recently signed up for NBN was told 2-30 working days then I get an email saying 2 days it's now day 10 and not once have I been updated.
2 REPLIES 2
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Moderator

Hi @David3,

 

Welcome to the community!

 

I was able to locate your account using your community details and seen that you have been in contact with one of our Case Manager and discussed details about your installation.

 

At the moment our Provisioning Team raised this to NBN Co. I will pass this to them and make a follow up. Further updates will be provided via SMS or Phone call.

 

Let me know should you require further assistance.

 

Cheers!

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Moderator

Hi @David3,

We've seen that you have been in contact with one of our Provisioning Case Managers and provided the case progress. Our Provisioning Team is currently waiting for NBN Co.'us feedback.

 

Further updates will be provided by the assigned Provisioning Case Manager. Let me know should you require further assistance.
 

Cheers!